RMA INFORMATION

CALL Checking status of RMA
Customer calling to get an update on my RMA  Steps & Questions to run through while on the call.    CUSTOMER: "I would like to receive an update...
Mon, 17 Feb, 2020 at 2:10 PM
RMA -being created - STEPS OF RETURNING - to discuss with customer
             CONVERSATION WITH CUSTOMER PRIOR TO SENDING RMA VIA EMAIL  CSR: Thank you for taking the time to run through diagnostics with me today. We ...
Mon, 29 Mar, 2021 at 11:59 AM
SONIQUE MINI - WARRANTY - USER GUIDE MISPRINT
Misprint in User Guide Regarding warranty for the Soniqué mini Sonic Cleansing Brush on the FIRST production run.... The Soniqué Mini Anti  Aging &am...
Sat, 15 May, 2021 at 1:39 AM
NO DEFECT FOUND
INSPECTION COMPLETED -NO DEFECT FOUND OUTBOUND CALL/VM Next steps... Call/Email follow up- OUTBOUND CALL/VM - START CALL WITH OR WHEN LEAVING A MES...
Thu, 23 Sep, 2021 at 1:41 AM