Hi,
This is reVive Light Therapy calling about your Glo device.
From your VM it sounds like you are having trouble with making the device turn on.
We would like to help you out!
If I can get your email address, I am going to send to you instructions that have helped other FabFitFun customers.
You will need to follow them STEP by STEP.
It is very important to follow them STEP by STEP one missed step can make all the difference in the world!
What is your EMAIL address?
Thank you – I have (read it back)
Okay great I am sending an email to you now!!
After receiving them let us know if you need help or would like us to walk through each step with you – we would be happy to do that.
Check your inbox & junk email just in case it goes there.
REFERENCE TICKET# __________
Make it a great day!